ALLYOUNG offers a 7-DAY RETURN POLICY (ANY RETURN LATER THAN THIS WILL BE IGNORED). If you are not satisfied with your purchase, you can always reach us at firstname.lastname@example.org
Subjected to review and approval, ALLYOUNG reserves the right to decline the return and refund if:
i) The returned product(s) purchased was bought during sale period with a promotional price.
ii) The returned product(s) is not in the original sealed packaging
iii) The returned product(s) is not tally in accordance to your order invoice
iv) The returned period have exceeded the stipulated timeline given
To submit a RETURN REQUEST, kindly:
1. Inform us via email before returning the items(s) for a refund. Include in your order number, name, contact number and also the reason of returning.
2. Re-pack the item(s) and seal it back in a proper packaging before sending it back to the below address via any of your desired courier company AT YOUR OWN COST.
PT. ALLYOUNG INTERNATIONAL INDONESIA
Menara Prima Lt. 25
Jl. DR. Ide Anak Agung Gde Agung Blok 6.2
Kawasan Mega Kuningan
Jakarta Selatan - 12950
3. Please ensure the item(s) you wish to return is in its original packaging (sealed and unopened) upon returning.
4. Your refund will be processed within 7 BUSINESS DAYS upon us receiving the returned item(s) back in our warehouse.
5. Refund amount will be based on your purchased price (after promotions,discounts and rebates)
6. All refunds and reimbursements methods will be in the form of ALLYOUNG CREDITS.
7. ALLYOUNG reserves the right to revoke any and (or) all benefits including the previous awarded refund if any violation of the policy is attempted.